Course Objectives
The participant will be introduced to the concepts and tools of continuous improvement and problem solving including Lean Sigma Concepts, DMAIC, Variation, Waste, Visual Tools and Problem Solving Tools. On course completion participants will have the knowledge to identify opportunities for continuous improvement and apply problem solving tools such as Project Charters, SIPOC, Pareto Analysis, Fishbone Diagrams and Flow Charts to their work. As well as developing their individual knowledge they will learn how to engage as part of a continuous improvement team.
Course Content
• Introduction to Lean and Six Sigma
• DMAIC Methodology and Tools
• Lean Sigma Concepts
• Continuous Improvement Tools
• Voice of the Customer
• Improving Service Processes
• Eliminating Waste
• Reduction in Variation
• Project Work
Course Fee: €995
We support the Operational Excellence Offer, LeanStart, LeanPlus and LeanTransform programs. EI, IDA and other external funding options may apply.
